Multilingual feedback forms are now available in digital format to customers of HTT members. Customers who speak little or no English can now be invited to submit their feedback on the language support services they received by the HTT member at their appointment using a mobile device....
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Happy to Translate was thrilled to announce Govanhill Housing Association as the HTT Member of the Year 2024 at our annual members' event held on Monday. The theme of this year's event was sharing best practice. Alan McDonald, Head of Development & Property Services at Govanhill Housing...
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Work to enable the Happy to Translate app with an audio facility is almost complete. We listened to feedback from our current and prospective members who had asked if the app had an audio feature. The new audio option will mean that the multilingual phrases can be heard aloud, increasing the...
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While the world is returning to normal post-pandemic, HTT recently carried out some research, giving a voice to those at the grassroots level who live with a language barrier. The report highlights how the drive of an increasing number of organisations to provide services digitally is having a...
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At the HTT Members' Event earlier today we were delighted to announce our award winners for this year: Home Energy Scotland - Energy Saving Trust as Member of the Year and the Housing Management Team at Paragon Housing Association as Team of the Year. Home Energy Scotland - Energy Saving Trust...
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On Monday 13th March, HTT facilitated the hosting of a multilingual consultation and research event for carers by Social Security Experience Panels, in Glasgow. HTT brought together over 65 seldom heard members of the local ethnic minority communities who, through interpreters, learned about the...
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The theme for this year's HTT Members' Event is about examining how accessible our services really are to those who live with a language barrier, particularly since the outbreak of Covid, when many of our working practices have changed in response to the pandemic. The HTT Members' Event will be...
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Nominations are now open for this year's Members' Awards. Just click on the link below to nominate your organisation, colleague or team in recognition for their efforts this year in ensuring information and services have been especially accessible to those customers who live with a language...
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The HTT Members Event held on 3rd November and online for the first time was a terrific success, with a great turnout from our members tuning in from home. Our speakers: Ruby Ng, Ewelina Lukaszek and Rami Ousta, provided us with frontline evidence of the devastating effect the pandemic has had on...
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Happy to Translate supports organisations and service providers to serve and provide information by overcoming language barriers. Its membership organisations are from varied aspects of services and differ in their practices. But they all want to be at the forefront of inclusive services and to...
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Congratulations to all the shortlisted Members and Winners! Star Individual 2019 Winner - Amra Nazim - Govanhill Housing Association Shortlisted - Jo Kirby - The Action Group Star Member 2019 Winner - The City of Edinburgh Council Shortlisted - COPFS - The Scottish Parliament -...
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Happy to Translate held its first ever awards presentation for members at their annual Members’ Event in Edinburgh yesterday. Members were recognised for their outstanding commitment to increasing accessibility for their customers who face language barriers. Also recognised on the...
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We're thrilled to announce that in 2019 Happy to Translate will launch it's inaugural Member Awards with two categories: Star Member Organisation and Star Individual. To nominate your organisation or staff member who best demonstrates the commitment and impact of Happy to Translate, fill in the...
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Our next HTT Members' Event will be held on Wednesday 2nd October 2019 at Lauriston Hall, Edinburgh from 10.30am - 2.00pm.
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Happy to Translate held their first open Members’ Event at Pollockshaws Burgh Hall, Glasgow on 26th October 2018. Newly appointed ethnic minority Community Champions were presented with certificates to acknowledge their commitment to help raise awareness of Happy to Translate in their...
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The forthcoming HTT Members' Event will be held at Pollockshaws Burgh Hall on Friday 26 October 2018 from 10.30am to 2.00pm. Guest SpeakersStewart McDonald, MP for Glasgow SouthJames Dornan, MSP for Glasgow, Cathcart Community SpeakersMukami McCrum, Chair, Scottish Older People Ethnic Minority...
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We’re all familiar with badly translated signage and yes, sometimes it can be entertaining. This photograph was taken by a colleague in Zhangjiajie National Park in Hunan Province in China. The national park is home to extraordinarily beautiful mountain scenery and was used as one of the...
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Happy to Translate held a very successful event on Thursday 21st December to launch their redesigned Toolkit and Website. The event, held at the prestigious Scottish Parliament and sponsored by Christina McKelvie, MSP was well attended by MSPs, HTT member organisations and members of local ethnic...
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Trust Housing Association's Happy to Translate has been awarded the UK's Most Innovative EDI (Equality, Diversity & Inclusion) Initiative of the Year 2017. The National Centre for Diversity held its prestigious Annual Grand Awards at the Queens Hotel, Leeds on 16th March. It was a night...
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Glasgow, 15thJanuary 2016: First Minister Nicola Sturgeon met with Rohini Sharma Joshi at her constituency office in Govanhill to discuss Trust Housing Association's Happy to Translate mobile app. The innovative app assists organisations when communicating with those whose first language isn't...
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Scottish initiative places the power to overcome language barriers in the palm of your handGlasgow, 13th November 2015: First Minister Nicola Sturgeon unveiled the new mobile app produced by Happy to Translate, a Scottish initiative which helps organisations communicate with customers who face a...
Read moreWe’re very impressed with the Happy to Translate initiative and looking forward to working with the supporting tools and processes. The training session was an excellent introduction and all staff feel confident that they will achieve positive outcomes with tenants whose first language is other than English, as a result of implementing Happy to Translate.
Carolyn Hughes, Deputy Director, Manor Estates Housing Association