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We support organisations to engage with customers who speak little or no English.

We support organisations to engage with customers who speak little or no English.


Research Report: Who is 'Hard to Reach'? Time to Close the Communication Gap

29th June 2023

  • Research Report: Who is 'Hard to Reach'? Time to Close the Communication Gap

While the world is returning to normal post-pandemic, HTT recently carried out some research, giving a voice to those at the grassroots level who live with a language barrier. The report highlights how the drive of an increasing number of organisations to provide services digitally is having a dire impact on these communities. You can read our report here.