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We support organisations to engage with customers who speak little or no English.

We support organisations to engage with customers who speak little or no English.

Five Question Quiz

How accessible is your organisation to people with little or no English?

 

Please answer the following questions based on what you know about your organisation.
Is there a current Equality, Diversity & Inclusion (EDI) Policy in place?
Is there a commitment to being equally accessible to all communities?
Are staff confident in their ability to serve people with little or no English?
Is there access to telephone interpretation and translation services?
Is there an awareness of the different languages spoken within the areas served by the organisation?
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